Doctor-led care from registered South African doctors. Join from R299/month, cancel anytime.
Home GLP-1 Programme How It Works Pricing Am I Eligible Articles About FAQs Contact Get started
Common questions

Everything people ask before they start

Honest answers to the questions we hear most about doctor-led GLP-1 weight loss. If yours is not here, get in touch and we will help.

About GLP-1 and how it works

What is GLP-1? +

GLP-1 is a hormone your gut releases after you eat. It signals fullness to your brain, slows how quickly your stomach empties, and helps regulate blood sugar. In many people who carry excess weight, that natural signal runs weaker than it should.

How does GLP-1 treatment help with weight loss? +

GLP-1 treatment is a once-weekly injection that mimics the natural hormone more reliably. You feel full sooner and for longer, hunger settles, and the constant background thinking about food quiets down. Smaller portions start to feel normal rather than forced.

Is GLP-1 treatment a quick fix? +

No. It is a medical tool that works best over months, alongside sensible eating and movement. The dose is increased gradually and meaningful weight loss usually becomes visible over three to six months, not in a single week.

How much weight can I expect to lose? +

Most patients lose between 5 and 20 percent of their starting body weight over a year. For someone at 100 kg, that is roughly 5 to 20 kg. The range depends on your starting point, your response, your dose, and how consistently you support it with habits.

Does GLP-1 treatment work without diet and exercise? +

It still reduces appetite on its own, but the best and most lasting results come when treatment is paired with protein-first eating and regular movement. Your coach helps you build those habits so the weight stays off after treatment.

Will I regain the weight if I stop? +

Appetite tends to return toward your baseline within a few weeks of stopping. Without continued attention to eating, movement, and sleep, some regain is common. The patients who keep weight off use the treatment window to build habits that hold.

How is GLP-1 treatment different from older weight loss methods? +

Older approaches mostly ask you to override hunger through willpower, which is exhausting and rarely lasts. GLP-1 treatment changes the underlying appetite signal, so eating less feels natural rather than like a constant fight.

Eligibility and candidacy

Who qualifies for GLP-1 treatment in South Africa? +

It is generally appropriate for adults with a BMI of 30 or higher, or a BMI of 27 or higher alongside a weight-related condition such as high blood pressure, type 2 diabetes, prediabetes, raised cholesterol, fatty liver, or sleep apnoea. Your doctor confirms eligibility after your bloods.

Is there a minimum age? +

Yes. GLP-1 treatment is only available to adults aged 18 and over in South Africa. We are not able to treat anyone younger.

Can I use the programme if I only want to lose a few kilograms? +

GLP-1 treatment is intended for clinical weight management, not cosmetic weight loss. If your BMI is below the clinical threshold, our doctor will likely advise that treatment is not appropriate and suggest other steps.

Who should not take GLP-1 treatment? +

It is generally not suitable for anyone with a history of pancreatitis, certain thyroid cancers or related conditions, severe gastrointestinal disease, or anyone who is pregnant or breastfeeding. Your doctor screens for these before starting treatment.

Can I join if I have type 2 diabetes? +

Often yes, and GLP-1 treatment may have additional benefits for blood sugar, but it depends on your full picture and any other medication you take. Your doctor reviews this carefully during your consultation.

What if the eligibility checker says I do not qualify? +

The online checker is only an indication, not a decision. If you have specific health concerns, a consultation may still be worthwhile. Our articles can also help you understand your options.

The programme and process

How does the programme work from start to finish? +

You complete a short online assessment, do your bloods at your preferred lab, then consult a registered doctor online. If treatment is right for you, your prescription is issued within 24 hours and your coach checks in regularly from there.

How long does it take to get started? +

From the first assessment to treatment in hand is usually four to seven days, depending mostly on how quickly you complete your bloodwork.

Do I need to leave home for any of this? +

Only to do your bloods at a pathology lab and to collect your medication from a pharmacy. The assessment, consultation, and ongoing support all happen online.

What does the health coach actually do? +

Your coach checks in on your progress, helps you build steady eating and movement habits, answers day-to-day questions, and keeps you accountable through the parts that are hard. They know your plan and stay with you.

Can I do this from outside the major cities? +

Yes. The programme is fully online and works the same wherever you are in South Africa. Your consultation is by video or secure message and your prescription is issued for you to fill at any local pharmacy.

What happens after my first three months? +

Your doctor reviews your progress and bloods, then adjusts the plan. Some patients continue on a steady dose, others begin to step down. The focus shifts to maintaining your results with the habits you have built.

Cost and payment

What does the R299 monthly programme include? +

The programme is R299 per month and covers your eligibility screening, the doctor consultation, your treatment where appropriate, a lab form for your bloods, a dose plan, follow-up consultations and ongoing coach support. The medication and the blood test are paid for separately.

Why is the medication not included in the programme? +

Pharmacy prices vary across South Africa, so bundling would mean paying an averaged price. Keeping it separate also means you can see exactly what the programme is worth and what the medicine costs, with no hidden markup.

How much does the medication cost? +

It varies by pharmacy and by your dose. Your doctor will give you a realistic estimate during your consultation so you can plan ahead before committing.

Are follow-up consultations included? +

Yes. Follow-up consultations, dose adjustments and coach support are all included in your R299 monthly programme. You only pay separately for your medication at the pharmacy and your bloods at the lab.

Do I pay before I know if I qualify? +

The eligibility checker is free. If you proceed and our doctor then decides GLP-1 treatment is not appropriate for you, you are not charged for treatment.

Are there any hidden or surprise fees? +

No. The programme is a simple R299 per month that you can cancel at any time, with no hidden charges. Beyond that, you pay only for your medication at the pharmacy and your bloods at the lab.

Medical aid and claims

Can I claim the programme from my medical aid? +

Most South African medical aids do not yet cover GLP-1 treatment for weight management, though coverage is slowly expanding. We can provide an itemised invoice to submit to your medical aid for consideration.

Will my medical aid cover the blood tests? +

Usually yes, from your medical savings account. Many patients pay nothing out of pocket for their bloods because the lab claims directly from savings.

Can I use my medical savings account? +

Your blood tests are generally claimable from medical savings. The consultation and medication may be claimable depending on your plan, so it is worth checking with your scheme directly.

Do you bill my medical aid directly? +

We provide an itemised invoice that you submit to your medical aid yourself. This keeps the process transparent and lets you see exactly what is being claimed.

Safety and side effects

Is GLP-1 treatment safe? +

GLP-1 medicines have been used in clinical practice for many years. The safety profile is well understood. Most side effects are mild and settle in the first few weeks, which is exactly why a doctor screens you before starting treatment.

What are the most common side effects? +

Nausea is the most common, usually mild and most likely in the day or two after an injection. Others include reduced appetite, mild constipation or loose stools, occasional reflux, and some fatigue in the first week or two.

How long do side effects last? +

For most people they ease within a few weeks of starting and after each dose increase. By the time you settle on a steady dose, many patients have few or no side effects.

Are there any serious side effects? +

Serious effects are uncommon but can include pancreatitis and gallbladder problems. Your doctor screens for risk factors beforehand and tells you the warning signs to watch for, so you know when to seek help.

How can I reduce nausea? +

Smaller meals, eating slowly, stopping when comfortably full, staying hydrated, and avoiding very fatty or very large meals all help. Most nausea is manageable with these simple changes, and your coach can guide you.

Will GLP-1 treatment interact with my other medication? +

It can affect how some medicines are absorbed, and dose timing may matter if you take other treatments. This is why your doctor reviews your full medication list during the consultation.

Is it safe long term? +

GLP-1 medicines have a long track record in ongoing use. Your doctor monitors your progress with regular bloods and reviews, and adjusts or steps down treatment based on how your body responds over time.

Taking the medication

How is the medication taken? +

It is a once-weekly injection just under the skin, using a pre-loaded pen. You inject your abdomen, thigh, or upper arm yourself at home on the same day each week. It is quick and nearly painless once you get used to it.

Does the injection hurt? +

Most people find it nearly painless. The needle is very fine and goes into the fat layer just under the skin. Any sting is brief and mild.

What if I miss a dose? +

Take it as soon as you remember if your next dose is more than 48 hours away. If you are within two days of the next dose, skip the missed one and carry on as normal. Never take two doses to catch up.

Do I need to inject at the same time each week? +

The same day each week is ideal for a steady level, but the exact time of day is flexible. Pick a day that is easy to remember and stick to it.

How do I store the medication? +

Most GLP-1 pens are kept refrigerated until first use, then can usually be stored at room temperature for a limited period. Your pharmacist and the product leaflet give the exact storage guidance for your medication.

Will I have to inject forever? +

Not necessarily. Some patients reach their goal and step down or stop while their habits hold the weight. Others stay on a lower maintenance dose. Your doctor decides with you based on your response.

Results and expectations

When will I start seeing results? +

Appetite often eases within the first week or two. Visible weight loss usually begins around weeks four to eight and settles into a steadier pattern after that. The mental change tends to come before the number on the scale moves.

How much weight will I lose in the first month? +

Most patients lose a few kilograms in the first month, some of it water and a smaller digestive load. The bigger story early on is reduced hunger and feeling more in control around food.

Will I lose muscle as well as fat? +

Some muscle loss happens with any significant weight loss. Protein-first eating and a little resistance training protect muscle, and your coach guides you on both so more of what you lose is fat.

Does weight loss continue the whole year? +

It usually continues at a sustainable pace and then flattens as your body reaches a new equilibrium. How much you lose overall depends on your starting weight, dose response, and habits.

What results are realistic for me? +

A realistic target is steady, sustainable loss rather than crash-diet numbers. Your doctor will set expectations based on your starting point and health, and your coach helps you stay on track toward them.

What happens to my results when I stop treatment? +

If you have built solid habits, you can hold much of your progress. Without them, some regain is common as appetite returns. The treatment window is the time to lock in routines that last.

Consultations and doctors

Who will I be consulting with? +

A doctor registered with the Health Professions Council of South Africa. They review your bloods, history, and goals before starting treatment, and remain accessible if a clinical issue comes up during treatment.

How does the consultation happen? +

By video or secure message, depending on what suits you. Your initial consultation is usually 20 to 30 minutes. Follow-up check-ins through your coach are shorter.

Is this just an injection service or real medical care? +

Real medical care. Every patient sees a doctor, every set of bloods is reviewed, the dose is adjusted to your response, and your questions are answered by people who know your case.

Can I speak to my doctor again after starting? +

Yes. Your coach handles day-to-day check-ins, and if something clinical comes up you go back to your doctor directly. You are not left on your own once treatment begins.

Privacy and practical questions

Is my information kept private? +

Yes. All personal and medical information is handled under the Protection of Personal Information Act. Records are stored on encrypted infrastructure and accessed only by the clinical team involved in your care. We never sell your information.

Where do I collect my medication? +

At any pharmacy in South Africa. Your prescription is issued so you can collect your treatment at Clicks, Dis-Chem, or your local independent pharmacy. There is no forced supplier.

Can I switch from a treatment I am already using? +

Yes, switching is common and straightforward. Your doctor reviews your current treatment, dose, and any side effects during the consultation, then recommends an appropriate continuation plan.

What if I have a bad reaction to the medication? +

Contact your doctor or coach promptly so they can advise. For any severe reaction or medical emergency, seek immediate medical care or call your nearest emergency facility.

How do I cancel or pause my treatment? +

Simply let your coach or our team know. There is no lock-in, so you can cancel your programme, pause, or stop, and your doctor can advise on the safest way to step down if needed.

Still have a question?

Our team is happy to help you work out whether this is right for you.

Contact us
Get started · R299/month